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We needed a leak in our tub faucet replaced. Ryan was timely, polite and professional. He was also very nice, so refreshing. He explained everything clearly. He was very efficient, it was complete in no time and we were up and running! I’d recommend Ryan and using Ben Franklin to my friends and family.
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Most reliable plumbers I've ever found. Costs are upfront, and I know I'm getting quality work. I don't play around when it comes to my pipes! I trust Ben Franklin. Ryan in particular is absolutely fantastic. Very personable, honest, and I know he's going to always do a great job.
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We received prompt and excellent service! We had 3 separate issues. Colin addressed each quickly and was very knowledgeable and an excellent communicator. Highly recommend this company! Ask for Colin!
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What a delightful experience we have had recently on my home and my daughter and son’s home Ryan was called from Benjamin Franklin’s and he provided highly skilled plumbing service,explained in detail the problem,took time to explain options and had us astonished by his commitment to service and plumbing excellence! This is the type of person you want to trust with your plumbing needs as a home owner.Thank you Kevin as the owner If this company your leadership is exceptional.
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I had our sewer line relined as recommended by Ben Franklin plumbing. I was skeptical as with all business dealings. The quote said they would reline our sewer line and bring in new topsoil. They would plant new grass seed and cover with hay. I was a little skeptical after other plumbers did 3-4 of the neighbor’s sewer line repairs. Their lawns after work finished looked like someone had been digging. The crew came out as scheduled and work started immediately. They seemed to be very knowledgeable in their jobs and willingly answered all our questions as they progressed. They temporarily connected the sewer line, so we’d have use overnight which I thought was a plus. Again, this was a new experience compared to our neighbor experience with other local plumbers. After they completed the work, they backfilled the hole. They then said they were going out for topsoil, grass seed and hay, just as described in the quote. I was impressed with their work as even though they had some type of pad placed over the grass where the heavy equipment was placed, they placed topsoil over all their tracks and imperfection they made in the lawn. They then raked, seeded, and covered the area with hay. They even bought new black mulch to reshape my wife’s flower bed though there was minimal disruption in the bed. Overall, they were very cordial, professional and respectful of our property. Everything went as spelled out in the quote which is unusual these days. Highly recommend their service. Thanks Kevin.
