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I called Benjamin Franklin Plumbing when I had an issue with my hot water heater draining all over my basement. They had a technician put within probably two hours, tops. Chris was my technician and was very friendly, knowledgeable and efficient! He quickly knew what the issue was and took care of it. He even educated me on a few things I had questions about. Super nice people at this company and I would highly recommend them to anyone!
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Dan & Seth from Benjamin Franklin plumbing did a great job! They were both professional, personable & easy to get along with too. I’ve had roots in my main toilet & am SO glad I called them to do the job! They had to pull the toilet, tear up the tile floor & a part of the slab. I expected a bigger mess, but the area is small & they cleaned all around it. Dan took a picture with his phone to show me that he’d pulled ALL the roots out, it is now completely clear!
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As always they came right when they said they would, had all the needed tools and skills to get the job done right and in a timely manner. The tech who came out was friendly and walked us through what was going on (even when we hit a little snag that was no fault of anyone's as the water outlet needed to be moved to make room for the toilet). We have used the several times and will continue to count on them for all our plumbing needs.
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Wonderful, replacing underground water line from the street to the house. What a great crew, sorry I can't remember any names but they did a very professional, thorough, complete job ! On a cold January day arriving on time and finishing the same day. And the clean up afterwards was excellent in and outside the house. Like Super Hero's. Thanks a bunch guys !!
