Benjamin Franklin Plumbing® of Cookeville Reviews

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4.7

193 reviews

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  • George Webb Profile Picture

    George Webb

    Olivia is always informative and efficient. Not only did she do my plumbing annual review efficiently and completely, but she explained all that she did and gave me some good suggestions about possible future actions that I could take. Always good to see her because I know she'll do her work in the best fashion possible!

  • Larry Hess Profile Picture

    Larry Hess

    She arrived on time. Went right to work. No nonsense approach! Walked me through everything that she was doing, and everything seems to be working just FINE!! Really, what more can you ask for??? HIGHLY RECOMMENDED!!!++++++++++++++++++

  • Cheryl Bowman Profile Picture

    Cheryl Bowman

    Great work! Friendly. She didn't have everything on the truck, but had enough to get my water back. They'll be back tomorrow to finish up. The builder used a pressure valve that was too small, whacked out routing for the septic pipe, which had come loose, and where the water pipe broke, it was because the builder put PVC and PEX together, and that doesn't work. It had eventually worked itself loose and came apart.

  • dah beck Profile Picture

    dah beck

    Fair price, quick response, on time if not early, great communication, very professional, works hard to provide the service you want and/or need and quality work. What more can a customer ask for? I had the privilege of working with Josh, Jason, Olivia, Daryl, Haley and crew on my little project and every one was a beneficial, integral part of servicing my issue. They had to recognize the issue, locate and excavate my septic tank and pump it out. I had them install risers to make future issues and maintenance much easier. To be honest, I just pestered them the whole time until I knew how i wanted the project finished, lol. I will be using their services again in the future, I'm sure. A+++ experience, would recommend.

  • Rick Walker Profile Picture

    Rick Walker

    Olivia is fantastic and she knows her stuff. She’s also got a great personality and is a pleasure to work with.