Reviews
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My appt was between 10am-2pm. The tech was running behind, which I was informed of. He arrived after 2pm, assessed the issue, gave me a quote and fixed the problem. He did an excellent job replacing my bad spigot. I would recommend!
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Trevor was extremely professional and made recommendations after showing me all my options. No pressure, just good info to make my own decision. Only issue was he didn’t have all the right equipment and had to return the next day to actually complete the work. But I️ was An emergency call so appreciated the speed of the first appointment!
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Ethan was Super nice. I ended up not needing him. I felt terrible that he didn’t get the message before he arrived. But he was so polite and understanding and let me know he would come back if I needed more help.
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David was very professional and knowledgeable. He was able to diagnose our plumbing issue and complete the repairs in a very timely manner. I would highly recommend using them for any of your plumbing needs.
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"Steve" arrived on time, was very professional, knowledgeable and friendly. I was very upset because approximately 9 days earlier, BF had installed all new piping in our home. Yesterday afternoon, the new piping was leaking badly, causing damage to our floor. Dispatcher said they would send someone "Next Thursday". I rant and raved about how their work was not satisfactory at all and they need to do better and sent me a technician to fix this "Large Leak" ASAP. They agreed and sent Steve today, one day later. Anyways, Steve was very calm, cool and collected and he knows what he is doing. He took care of the issue and replaced some piping under our home and now we have water. I am happy with the service BF has provided to take care of this issue that should not have occurred 9 days after pipe replacement (installer tightened pipe too tight and cracked). It is what it is. Issue has been resolved satisfactorily and BF has held up its side to satisfy this customer.
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Travis Is a very professional and knowledgeable plumber. It is a pleasure to know him and we look forward to seeing him as needed in the future. We are now a new customer and I can't think of a better way to make money than by having customers. JohnL
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Cleigh and Justin were very professional, knowledgeable, punctual and knowledgeable for complete repiping our house. We are very happy with their work and recommend them for all of your plumbing jobs.
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Immediately came in looked at our issue at the house and had an immediate answer. Other places quoted us nearly 10k and he definitely has a price that is unbeatable. Quick, efficient, and friendly.
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Jordon was very friendly and helpful. He was knowledgeable and knew what he was doing. He repaired the leak as quickly as possible. Benjamin Franklin is the company to call for quick and courteous service. Well done, Jordon. Thank you so much.
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I give a 5 star to the service , the technician and the whole team and I would give them more than 5 stars if I could :). Very professional they work all day at my house from 8 am to 9 pm without stopping , very respectful and kind to describe me every little detail of the job and very hard working as they stay focused to finish the job . I was worry about them working all day but they seemed in charge of everything. They changed the sewer pipe from my house to city main and the job was done perfectly ! They ran into the water pipe and they had to redirect that pipe too but everything was done without fault ! Please do not hesitate to call them or hire them . I would recommend them to anyone . Amazing and professional!
