Three Things You Should Ask When You Call for Plumbing Services

Have you ever called for plumbing services only to find that your preferred company has to refer you to someone else? How do you know if you can rely on the new company to provide the services you need? What if they charge too much for your repair? While it is ok that your preferred company referred you somewhere else, there are a few questions you can ask ANY company when you need to call for plumbing services.

  1. Are you licensed & insured? – The last thing you need is a plumber who isn’t properly protected making a mess of your home or business. Asking ahead of time if they are licensed and insured will give you confidence that they are prepared for any job.
  2. What warranties do you offer? – Does the plumbing company guarantee their services? You’ll know who to turn to for a fix if they offer warranties on their products and services and have a great way to protect yourself if something goes wrong down the line.
  3. Can you give me some references? – If everything sounds good on paper but you still aren’t sure, asking a company for references before they complete your plumbing services is a great way to get more information. It’s important to ask for more than one reference, so you can talk to multiple customers.

At Benjamin Franklin Plumbing® of Morganton, we guarantee our services and our licensed and insured technicians are trained to provide plumbing services that exceed your expectations. We are proud to offer on-time service, straightforward pricing, and we are clean & courteous with respect to your space. Contact us today to learn more about our comprehensive plumbing services. You’ll see the Benjamin Franklin Plumbing difference!