Call 24/7 for emergency service 716.312.6167

Buffalo - Plumber

Your local Benjamin Franklin Plumber has been serving the Erie County area since 1973. We promise prompt and professional service to all of our customers. "If There’s Any Delay, It’s You We Pay.®" We look forward to solving all your plumbing repair, installation and service needs. Call us now to schedule an appointment.
To visit our local Plumbing Experts Click Here.
5700 Maelou Drive Hamburg, New York 14075
Available 24/7

    At Benjamin Franklin Plumbing® the customer comes first. That is why we made the decision to join U-Win. They are there to back up our 100% satisfaction guarantee if we do not. It is for the protection of the client. Benjamin Franklin Plumbing® also offers 24/7/365 service. When you call us, you will always speak to a live person, who is employed by our company and is ready to handle any need you may have. We do not charge our clients extra to come out on night and weekend calls. This helps make our outstanding services affordable. All of our technicians are drug free and criminally background tested. We find that our clients appreciate that we care about the safety of them and their families. Finally, we have many different financing options available to those who qualify for those larger jobs. Please call for details.
  • Awards and Affiliations

    • 2 years ago we received a franchise award for fastest growing franchise.

    • About 2 years ago we received an award for 35 consecutive years as a member of the Hamburg Chamber of Commerce

    • We recently received an award for sponsoring a Hamburg Little League team for 35 consecutive years.


John and Barb Moore

John and Barb Moore - Owner

We have been in the customer service industry for over 16 years. We really value the client relationships that we have been able to build over the years. We love that the franchise is very customer service orientated and will always do what is right for the client.

Warren Herdic

Warren Herdic - General Manager

Hi, my name is Warren Herdic. I have been in the plumbing industry for 16 1/2 years. I am licensed in several towns and villages. I enjoy working for Ben Franklin plumbing because of all the things we do from background checks and drug testing to our straight forward pricing with the best warranties around, all of which allow me to offer the best customer service. Effective July 1, 2011 Warren became the General Manager of the company.


Abbey - CCR

Hi, my name is Abbey. I have worked for this company for 11 years now in addition to working in customer service for 12 years. I like working for this company because of the 100% satisfaction guarantee to the client. You absolutely cannot lose by doing business with us.


Jonathan - Technician

Jonathan has been employed by Benjamin Franklin Plumbing® for almost three years as a plumbing technician and prior to that worked within the plumbing field for over five years. Jon’s field knowledge and experience coupled with his motivation and hard working attitude have allowed him to develop his career as a reputable plumber in the Western New York area. In addition to Jon’s plumbing career, he also enjoys fitness and exercise, snowboarding, and spending time with his fiancée, Aubrey during his time away from work. Jon has found a home at the Benjamin Franklin plumbing company as it provides him with the opportunity for learning and growth within his field.  Furthermore, Jon shares many of the same values as the company promotes, such as timeliness, responsibility and respect for their customers.

Julie Rivera

Julie Rivera - CCR

Julie Rivera is the dispatcher for both Benjamin Franklin and One Hour. She was voted Rookie of the Year in 2008 and Most Valuable Employee in 2009.

Kelly Lickers

Kelly Lickers - Plumbing Technician

Kelly is our plumbing installer.  His craftsmanship and attention to detail are exceptional.  He also brings fifteen years of plumbing experience along with him

Kevin Weiser

Kevin Weiser - Technician

My name is Kevin Weiser. I have been working for Ben Franklin for 4 years and I am very happy with my career. I enjoy the customer interaction and the joy of knowing I help people with maintaining their home in ways they cannot. I work hard at not only fixing the problem, but also providing a little education and leaving the customer with a smile.


Mitch - Technician

Mitch joined our team in 2009. He brings with him over 15 years experience in the plumbing industry. We are very happy to have him join our team.


    We specialize in tankless water heaters, water heater repair and install, sump pumps, back-up sump pumps, faucets, sinks, toilets, repiping, water conditioning systems, laundry pumps, laundry trays, tub and shower valves, garbage disposals, sewer snaking, high pressure water jetting, sewer repair, sewer replacement and excavation.


    • Disposals
    • Drains
    • Faucets
    • Maintenance Agreements
    • Pumps
    • Septic Tanks
    • Sinks
    • Toilets
    • Tubs and Showers
    • Water Conditioning Softening
    • Water Heaters
    • 100% satisfaction guarantee backed by U-Win
    • 24/7/365 Service
    • No extra diagnostic on night and weekend calls

    • Buffalo

    We're sorry, but looks like we don't have any special offers listed for your location at this time.  Please call your local Benjamin Franklin Plumbing at 716.312.6167 to see if any new offers are available for you!

  • Maintenance Program

    The Ben Franklin Society™ is a plumbing maintenance membership service club that is limited to a select group of our customers. 

    What is it worth to you to extend the life of your water heater, protect your home from unexpected plumbing breakdowns or worse…water damage? The Ben Franklin Society™ is plumbing security for your home.


A family of home services:

Strong partnerships and a national support system.

Independently owned and operated.