Training & Support: The Secret To Franchise Success

At Benjamin Franklin Plumbing, we know a good reputation and providing quality service are key to gaining and maintaining clients. That’s why from day 1 we’re committed to the training and on-going support of each of our franchise owners. We offer all the tools that you need to be successful — in-depth technical training, pre-made marketing materials, and an incredible support team of experts who help you out every step of the way. Whether you’re converting your existing business into a Benjamin Franklin or you're taking the plunge into business ownership for the first time, we’ve got the training program to empower you throughout your business venture and help you stand out from the competition.


Let’s take a closer look at the key takeaways from our franchise training support programs and how you can get started on experiencing the award-winning training yourself:


How We Train Benjamin Franklin Plumbing Franchise Owners


Discovery Day & Franchise Training

One of the first opportunities you will have to learn about our support is called Discovery Day, a chance to meet the team and current franchise owners, learn more about our daily operations, and ask any questions you may have. You’ll be able to hear directly from successful franchise owners about how following our processes have helped with achieving their goals and why they decided to franchise with Benjamin Franklin Plumbing. This transparent discovery process is just one way our network of franchise owners and plumbers across the country will always be there to help guide you.


Onboarding Training

Before you open your location, you’ll go through the same onboarding your staff will experience in addition to your franchise owner specific training. Our onboarding process is designed to deliver everything your plumbers will need to know to provide the high quality customer experience that our brand is known for. This training is easy to implement and imperative to your success. Additionally, our team can assist with the hiring and training process of your local team by providing on-going training that improves overall job performance!


Professional Development Training

The successful Benjamin Franklin Plumbing franchise owner does not stop training after the onboarding process, in fact, continued education is essential to business growth. You, and your team, can have confidence in knowing that on-going training provides the support needed to master your skills and grow in new areas. Through Success Academy, an online training platform, you and your team will have 24/7 access to over 175 online courses covering everything from lead generation, problem solving, troubleshooting, and more! Success Academy also offers webinars, in-person training and workshops, and technical courses powered by Pearson that teach vital trade skills.


How Our Plumbing Training & Support Can Address Your Existing Pain Points

With our training and support, our franchise owners have been able to take their plumbing businesses to new heights. We address these 3 common pain points experienced by plumbers across the nation.

Lack of Time - Our training solutions are turnkey and designed for efficiency. The bottom line is we make every minute of your training as effective as it can be, freeing you up to focus on your business.

Not Finding the Right Plumbers - There are countless plumbing businesses in the United States and only a handful of qualified, talented plumbing technicians to go around. We’ll help with recruiting and training that attracts and retains the right talent.

Ineffective Digital Marketing - Not only do we offer marketing courses to help you grow as a professional, we also introduce our franchise owners to a network of subject matter experts in digital ad spend, localized services and more to keep your schedule full and your trucks on the road.

Running a successful business is not an easy job. That's why so many people today are turning to franchising — not just for the support, but also the time and cost saving opportunities it provides. There are few, fully-integrated franchise opportunities that allow business owners to succeed and streamline operations like Benjamin Franklin Plumbing.


Ready to learn more about our franchise opportunities? Check out our Steps to Franchising blog or contact us online to take the plunge!