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Benjamin Franklin Plumbing® of Fort Worth Reviews

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4.8

2254 reviews

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  • Alex Bingham Profile Picture

    Alex Bingham

    Clayton did an amazing job! He was professional, punctual, and efficient. He quickly diagnosed the issue and fixed it with great attention to detail. Friendly and knowledgeable, he made the whole process stress-free. I highly recommend Clayton for any plumbing needs—excellent service all around!

  • Your Doll Shop Profile Picture

    Your Doll Shop

    I called about our water heater not being as hot as it used to be and running out of hot water quickly. Nick came out promptly and did a thorough check and testing of the unit, which turned out our heater was in good shape. So he checked the mixer valve in our shower and said that most likely it was the cause of the issues. He was very thorough and explained every step he was doing. After doing several tests and trouble shooting, I now have hotter water! He was so patient and very courteous to us. I highly recommend Nick and if we ever need a plumber again, I will ask for him because we trust him 100%!!

  • Mark Newberg Profile Picture

    Mark Newberg

    Jose did all things right. Sent a message about the approximate arrival time (within the pre-arranged window of service), arrived on time, explained what he would be servicing, answered all my crazy questions thoroughly, and made recommendations for the things I should look out for. Great service; great company.

  • Maureen Scully Profile Picture

    Maureen Scully

    Called morning time with a problem and the business came out within a few hours. Was given good estimates of several situations that might be causing my problem with no pressure to do anything that was recommended until initial work to resolve the problem was done. My service representative was thorough and explained all the possibilities that might be causing the problem I had - no water pressure in my kitchen sink. I would recommend Arthur to assist anyone that might need work done because he genuinely was interested in helping me out. He did not hurry to get through with his work but worked at a even pace to finish as quickly as he could. His explanations were most helpful for me to understand my situation and he gave me good estimates of possible future work. I thank him for his interest and concern for my problem and appreciate his good attitude in helping me out. I definitely recommend Arthur as a good technician for the plumbing field in which he works.