Code of Ethics

The Benjamin Franklin Plumbing Code of Ethics

At Benjamin Franklin Plumbing, our first priority is our customers’ satisfaction. We make calling a plumber as easy as possible by providing convenient hours and always arriving on time to scheduled appointments. We know plumbing issues can occur at inconvenient times and can be challenging to resolve without plumbing professionals.

Benjamin Franklin Plumbing’s Code of Ethics

If you contact our team of plumbing professionals, you can rest assured that your plumbing issues will be solved right the first time. We do all of our work with courtesy, competence, cleanliness, and character. At every Benjamin Franklin Plumbing location, your satisfaction is 100% guaranteed.

• Integrity - We are forthright and truthful with customers, employees, vendors, and other stakeholders. We keep our promises.
• Respect for the Law - We adhere to all governing laws, regulations, and ordinances that pertain to the plumbing industry as prescribed by federal, state, municipal, and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
• Excellence - We design, install, service, and repair plumbing systems and parts in strict accordance with the highest industry standards.
• Safety & Reputation - We maintain a clean, safe, respectable, and reputable place of business that reflects the high standards of the Benjamin Franklin Plumbing brand.
• Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.
• Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
• Respect for Others - We treat our customers, fellow employees, and other industry professionals with the utmost respect.
• Privacy - We show the highest respect for the sanctity of our customers' homes and their privacy.
• Competition - We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of the Benjamin Franklin Plumbing brand.

Contact Our Reliable Plumbers Today at (410) 709-7386!

At Benjamin Franklin Plumbing, we care about our clients and want them to regain the comfort of their homes. Not only do we provide our clients with the highest level of services, but we also give them peace of mind that our team is reliable. Our plumbers are always on time to scheduled appointments and are ready to help you solve your plumbing issues in one visit. If you need emergency repairs on the weekend or in the evenings, we don’t require overtime charges.