Benjamin Franklin® Receives Top Franchise Award


Winners Exemplify High Standards in Residential Plumbing Service

SARASOTA, FL, November 26, 2008 ‐‐ Clockwork Home Services, Inc. (Clockwork) recently honored several Benjamin Franklin Plumbing (Benjamin Franklin) franchisees for their outstanding achievements as part of the company’s 2008 Congress.

The annual event, held this year on Oct. 15‐17 in Washington, DC, brought together over 600 contractors and business owners from Clockwork’s various franchised brands to learn best practices for consistency in operations and performance and the systems and tools necessary to take each franchise to the next level of success. An awards event capped off a highly successful year by honoring top performers in Clockwork’s Mister Sparky America’s On‐time Electrician, One Hour Air Conditioning & Heating, and Benjamin Franklin Plumbing franchises.

Steve and Lisa Pahler of Atascadero, CA, won the top honor of “Benjamin Franklin Franchisee of the Year,” for best demonstrating the ability to run their business at an exceptionally high level and for significant growth in annual sales. The Pahlers achieved 235.8% growth over the previous year and 30% profitability.

The “Benjamin Franklin Fastest Growing Franchise” is owned by Bill McDaniel in Arlington, TX. McDaniel grew revenues by $500,000 over 2007, representing a 53.8% growth rate. Brian McQuistion of Youngtown, AZ, won the “Benjamin Franklin Transformation Award” for greatest business improvement over 12 months. McQuistion’s business achieved 24.1% growth over budget by focusing on fundamentals and applying guidelines of the Clockwork franchise system daily.

The “Benjamin Franklin Employer of Choice” award went to George and Lynn Fryer of Deer Park, NY. Employee satisfaction and retention are among Clockwork’s tenets for best business practices, and the company recognizes franchisees that provide additional or exceptional incentives to their employees. Examples of such benefits include paid training, tool reimbursement programs, company vehicle availability and supplemented childcare programs.

The Fryers’ employees noted the couple’s dedication to both customers and staff, as well as George’s technical competency and teaching ability. Noted one employee: “We are encouraged to have a good balance between work and personal life.” Dennis Kratochvil of Chardon, OH, received the “Benjamin Franklin Spirit Award” for outstanding community service and corporate spirit.

“Benjamin Franklin and Clockwork continue to experience stellar growth because the men and women in our franchise community demonstrate the value of the system, tools and core values of our brand,” said Tab Hunter, Clockwork’s president of franchise operations. “We are committed to empowering business owners to excel, and when they do so, we want to recognize their dedication to Clockwork’s fundamental mission of providing high quality, on-time service. Our high standards are what set Clockwork apart and these awards applaud our franchisees’ high level of commitment to our brand.

About Benjamin Franklin Plumbing

Benjamin Franklin Plumbing is one of the fastest growing plumbing franchises in the United States. Benjamin Franklin Plumbing ranked #249 on the 2008 Entrepreneur Franchise 500 list and #36 on the 2007 Franchise Times® “Fast 55” list. A customer’s time is the No. 1 priority for Benjamin Franklin Plumbing. The franchise offers customers on‐time service, replacement and repairs done right the first time with courtesy, convenience, cleanliness, competence and character. The company is owned by Clockwork Home Services Inc. in Sarasota, Florida. For more information about Benjamin Franklin Plumbing franchising or to locate a franchise in your area, visit or call 877‐454‐4903.

About Clockwork Home Services

Clockwork Home Services, Inc. is dedicated to improving the operations, efficiency, customer service and profitability of contractors in the home services industry in North America through affinity group membership and nationally branded franchises. Its companies include Mister Sparky Franchising, Benjamin Franklin Plumbing Franchising, One Hour Air Conditioning & Heating Franchising, BuyMax, Plumbers’ Success International, Electricians’ Success International, AirTime 500, Roofers’ Success International, Success Academy, AirTime Canada ULC, SuccessWare, Inc. and company‐owned One Hour operations in California, Colorado, Florida, Indiana, Minnesota, Nevada, Ohio, Oklahoma, South Carolina, Tennessee and throughout Canada; company‐owned Benjamin Franklin Plumbing operations in California, Colorado, Indiana, Minnesota, Ohio and Tennessee; and company‐owned Mister Sparky operations in Colorado, Georgia and Indiana. In 2008, Clockwork was ranked #933 on Inc. magazine’s Inc. 5,000 list of fastest‐growing private companies in the United States. For more information, visit

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