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Great service! Jeremy was excellent. He called an hour before arrival and was on time. He was very friendly and professional. He was very thorough and assessed the plumbing issues I was having and offered 2 options to solve the problem. His work was very clean and everything worked well. Awesome Service!
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Chris from Ben Franklin Plumbing was great. He arrived when promised. He promptly gave me an estimate of the cost of the work to be done. He was very careful and considerate in not creating a mess. He explained what he was doing and why. He was very professional in his demeanor. It appears that the repair he performed was well done. If I need future plumbing work, I will request that Ben Franklin Plumbing send Chris.
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They was great right off the bat! Came same day (I appreciated that). Chris was the most courteous plumber. He was efficient, smart and kept me informed, reasonable cost too!. I have used a lot of plumbers but will now only use this company.
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Chris was very professional and very thorough. Chris handled my Noritz tankless water heater error code 90 with care and assisted with inspection of my sump pump. Chris provided recommendations as appropriate for my plumbing needs and cleaned up after the job was done. I will use this service again and recommend to others.
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Jeremy came to perform my plumbing inspection and hot water heater maintenance. He provided excellent service and identified items to address as well as reccomendations to improve performance and prevent issues. He walked me through all my options and quickly set up a follow up appointment. When he returned for my follow up appointment he again explained all aspects of the work and walked me through all work once completed and answered all my questions. Jeremy was fantastic, respectful of my home and very friendly (great customer service) and I appreciate all his efforts! Thank you!!
